Privacy policy

UK Wide IT Consultants ("we", "us", "our") is an IT consultancy based in Stoke-on-Trent, United Kingdom, providing technology services to businesses across the UK.

Our website is https://ukwitc.com. You can contact us at admin@ukwitc.com or on 01782 873547.

When you complete our enquiry form we collect:

• Your name
• Your company name (optional)
• Your email address
• Your phone number (optional)
• The service you're interested in (optional)
• The contents of your message

Our server also automatically logs the IP address and timestamp of submissions for security and abuse-prevention purposes.

We use your information solely to:

• Respond to your enquiry
• Provide you with a quote or information you've asked for
• Maintain reasonable security on the website

We do not use your data for marketing without your consent, and we never sell it.

Enquiry messages are retained for up to 24 months in our email system so we can answer follow-up questions. Server access logs are kept for up to 30 days.

We do not share your personal data with third parties for their own purposes. Your data is processed by:

• Our UK-based hosting provider, on infrastructure we control directly
• Microsoft 365, used for our internal email

This website does not set tracking, advertising or analytics cookies. The only cookies that may be set are strictly technical (e.g. for load-balancing) and contain no personal information.

You have the right to:

• Request a copy of the data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, email admin@ukwitc.com and we'll respond within 30 days.

We may update this policy from time to time. The latest version will always be available on this page with an updated "last updated" date.